Refund & Return Policy
All returns and requested refunds from the purchase of our products are governed by this Return and refund Policy.
How to Start A Return
To start a return, please email us at firstname.lastname@example.org. Please know that all items purchased within 30 days are eligible for a full refund. However, if you do not initiate a return within 30 days of receiving our product, you will not be eligible for a refund.
If you would like to cancel your order please email us within 12 hours of placing your order at email@example.com. Any request for cancellation after such 12-hour timeframe will not be processed.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
If, for whatever reason, you need to exchange your product please email us at firstname.lastname@example.org. All purchases made within 30 days are automatically eligible for free exchanges if there is a defect in the product.
Please allow 3-5 business days from the receipt of your returned item for a full refund to process.